Software as a Service

All USSI InsurancePlus software solutions are offered in an affordable Software as a Service ("SaaS") deployment model. USSI's SaaS offering allows you and your team to focus on achieving business goals and objectives, without the continuous challenges and maintenance typically found when deploying costly in-house hardware platforms.

On-going hardware and software maintenance, upgrades, backup's, and monitoring are all handled by the team at USSI remotely, immediately reducing your start-up and ongoing operational costs while freeing up your valued personnel and internal resources.

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Deploying a team of insurance experts

Offering a wide range of professional services to complement our award winning insurance software solutions makes USSI the perfect business partner. Our team at USSI has industry driven knowledge, experience, and expertise ensuring that your mission critical insurance software platform is optimized to meet your specific requirements.

Whether we are integrating third-party software or providing online systems training and monitoring, our clients are equipped with the tools to focus on the task at hand, and avoid the challenges typically found when managing and supporting complex hardware platforms and IT infrastructure.

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Our headquarters in Central Florida

USSI's Headquarters are located in beautiful sunny Lake Mary, Florida; about a thirty minute drive outside of Orlando. Our state-of-the-art facility includes a SOC2 Type2 compliant secure data center, around the clock security, dedicated high-volume power generator, dual high-speed internet pipelines with redundancy, dedicated demonstration and training facilities, and a concierge office for our visitors convenience. We encourage you to stop by and visit us while in the Orlando area.

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Supporting and educating our clients is priority

Here at USSI, we take education seriously. Offering online educational opportunities to our clients and team members alike helps us better serve our business and the insurance industry. Our website and dedicated client support portal provides clients and visitors with an opportunity to interact with our team, gain knowledge, share ideas, request support, and meet with other USSI platform users thru the community discussion forums, knowledge base, and publicly shared articles.

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PortalsPlus Feature

Secure Self-Service Portals

Your Policyholders and Agents expect information to be available online, easy-to-access, accurate, and current. Our studies show that an increasing number of your customers prefer to manage their information via smartphone or tablet, using a web site that provides an intuitive and seamless user experience.

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Your secure customer support portals

Provide support around the clock

USSI’s PortalsPlus Secure Self-Service Portals Feature provides Internet inquiries and transaction requests seamlessly integrated into our InsurancePlus suite of products. Our design team has developed an interface that may be used as the basis of a new web presence for your organization or used to enhance and add value to your existing website.

Today, there is an ever-growing demand and expectation for information to be available online and in real-time. Independent studies show that insurance organizations that provide a secure portal for policyholders, agents, members, and administrators reduce call-in customer service requests by 55%. In addition, your customers receive immediate support after business hours and on weekends.

Feature highlights

  • Fully responsive design tested on all popular devices and platforms

  • SSL digital certification with the highest in security standards

  • Configurable look-and-feel to match your current website and branding

  • Two-factor authentication with admin-defined password rules

  • All data and information are served in real-time, no batch updates required

  • Device, Platform, Operating System, and Browser independent

  • Multi-language support with language editing tools

  • Securely and seamlessly connect with most popular social networks

Designed for everyone's device

Designed for everyone's device

In today’s changing world, it is essential to develop for and support the various types of devices being used by our clients. We think it’s important to leverage smartphones and mobile devices to better serve policyholders and agents and connect in ways and locations never thought possible.

Our clients take comfort in knowing that our products are designed to be responsive and fully functional regardless of device, platform, browser, or operating system.

Streamline customer service

We develop products that take our clients into consideration. Our team at USSI has vast experience and expert knowledge ensuring that your mission critical insurance software platform is optimized to meet your specific requirements. Leveraging our experience while providing installation, integration, and successful conversion services is what makes our organization the one to trust.

Below, please find just a few of the secure portal access features provided by USSI's PortalsPlus designed and developed specifically for your your Workers' Compensation Insurance business.

For Members

  • Ability for members to pay their membership dues, view current balances, audit balances, and more

  • Ability to complete a first report of injury (FROI) and submit a claim

  • Access to member’s full account information, agent information, class codes, officers, and more

  • Access loss information by fund year and view number of claims, paid to date, and more

  • Access to accounts receivables by fund year with the ability to drill into the transaction history

  • Access dividends by posting date and view details of dividends by fund year

For Agents and Agencies

  • Online payments

  • View commission statements and history

  • Create a new quote for a member based on experience modification, class codes, etc. Track quotes submission status

  • Create new application to start the process of collecting a new member’s business information, class code and more or initiate an application from an existing quote

  • View agent’s full book of business and gain access to member’s status, contributions, claims and more

  • View member’s recent payments, cancellations, accounts receivables and more

What our clients are saying...

  • Mr. Jean DemoulinIndependent Consultant
    I wanted to acknowledge an extraordinary achievement. My thanks goes out to our USSI Senior Account Representatives who put tremendous efforts into delivering a high level quality of code and exceptional technical assistance on a requested software feature. I want to thank the whole USSI team, who was faced with unexpected circumstances and carried on successfully.
  • Mr. Dale PhillipsPresident
    The dinner meeting you provided for us was an absolute delight. I could not be more impressed with you as a company, a group of partners to work with, and a group of friends and virtual family. I thank God that you are helping us to be a much better company than we would be without you. We wish you and all the USSI team continued success.
  • Mrs. Samantha SchulmeierChief Operating Officer
    Our President shared the latest proposal with us, and you never cease to amaze me in your generosity and how dedicated you are to helping the little guys like us! We are truly grateful; I really have no idea how to explain how much this means to us, and all of our members. Thank you!
  • Mr. JR StokesAssistant Vice President
    I wanted to personally thank you and the team at USSI for an outstanding week of demonstrations and training, it was nothing short of first class. You have assembled a great team there at USSI, and should be very proud, as I’m sure you are. The USSI team welcomed me and made my visit feel very special. I look forward to our continued relationship with USSI.
  • Mr. James AndersonManager Consultant
    I met with each of our department managers yesterday and they all feel that we would benefit from moving to USSI's InsurancePlus Platform. Each of our team members appreciated the opportunity to discuss potential efficiencies in our workflows, and we all like seeing and hearing about the direction that USSI is heading. We look forward to our continued partnership.
  • Mr. John DalmataDirector of Operations
    In addition to the InsurancePlus suite, we have also been extremely impressed with USSI’s ReportsPlus and integrated document imaging management and workflow solutions. The entire suite of modules and applications will allow our company to alleviate several stand-alone applications and consolidate several systems.
  • Mr. Carson BrownellExecutive Vice President
    My experience with USSI has been thorough, prompt, concise, and highly professional. There is nothing too big or too small for USSI and each project is treated as if it is the most important one. It was my privilege to have worked with USSI during a system functionality review and I look forward to a continued partnership in the future.
  • Mrs. Becky WarningMember Services Supervisor
    I cannot say enough about how the USSI staff made us feel like a valued client during our stressful week last week. I even called your COO on her cell phone as she was driving to work and she answered, was very pleasant and let me know that she would be arriving at the office in a few minutes and would return my call right away. Kudos to the team at USSI.
  • Mr. Bobby DavisFraternal District Director
    Thank you for your very professional presentation. I have always believed in customer service and communication. You reinforced your commitment to our organization which impressed me. My father always taught me, to be successful you must make someone else successful, which you echoed during your presentation and discussions.
  • Mr. Clennel GoodmanPresident / CEO
    I can't tell you how impressed I am with your teams' immediate reaction to our request. Monday, we asked the USSI team lead to visit us here in Barbados to discuss our expansion; the USSI team arrived early Tuesday morning. We are so thankful to have partnered with a like minded company where client service is of the utmost importance. Thank you for making us a priority.
  • Mrs. Patsy NolandChief Operating Officer
    Moving to a document management system with our paper intensive environment seemed like an impossible task. The team at USSI was super patient and really took the time to train our staff and make everyone feel very comfortable with the transition... now we can't imagine life without it. USSI’s document management solution has increased productivity in our offices by 150%.
  • Mrs. Melanie ZavodnyVP of Communications
    It was a pleasure meeting you a couple weeks ago, and I thoroughly enjoyed meeting and working with your team last week. We are all excited about the future with USSI! Thank you for the kind and generous donation as a sponsor for our upcoming Fraternal Convention. We appreciate you.
  • Mr. Jeff BrownExecutive Vice President
    I just wanted to let you know how pleased we have been with the USSI team and all their hard work getting our new insurance company up and running. All of the staff here really enjoy working with your team and we absolutely love the USSI InsurancePlus software suite. Thank you for everything.
  • Mr. Jack BrierPresident / CEO
    We appreciate the opportunity to work with you and all the fine members of the USSI team... we look forward to going live before the end of the year. The USSI teams' experience and ability to understand our niche requirements proved to be an invaluable and powerful combination. A great project and a great team! Thank you for a job well done.
  • Mr. Jim BurnsPresident / CEO
    I wanted to take this opportunity to thank you all for your support and commitment during this year. We could not have implemented our new block of business without the InsurancePlus solution coupled with the USSI teams’ knowledge and expertise. It has been a great year for our organization and I am sincerely looking forward to a long and mutually beneficial relationship with USSI.
  • Mrs. Marcia ReisDirector of IT
    I just wanted to thank you for allowing me to visit your offices this week. You have the most awesome staff and they always make me feel like one of the family. The USSI Support Team and I were able to cover everything on my list, which is amazing as it was a lot. Dinner both nights was awesome (as always), and I enjoyed being able to visit with the team away from the office.
  • Mrs. Karen BoydChief Operating Officer
    I greatly appreciate the time and resources you and your team have effortlessly exerted to help our users and organization during the last few days. These trying times have taken a toll on many physically as well as mentally. I cannot thank you enough for rolling out the red carpet for our Executive VP during his visit and in concert to get our agents paid timely.
  • Mr. Brian VanicekPresident / CEO
    Thank you for taking time out of your schedule to meet with our management team and Board of Directors. Your presentation was clear, concise, and well-received by all in attendance. I look forward to building upon our longstanding partnership with United Systems and Software, Inc.
  • Mr. Donnie VictorickFraternal Vice Chairman
    Thank you for your candid presentation regarding our plans for moving forward with USSI. Your sincere approach regarding how your company plans to carry out the details is so encouraging. I am placing my total confidence in you to provide our company with what we need to project us into the future and ensure we are taking advantage of all available upgrades.
  • Mrs. Robin CzarnekPresident / CEO
    Everyone at USSI has done an amazing job of presenting your software solutions to our company and ensuring all of our questions were addressed. We do believe PortalsPlus and DocumentsPlus will help tremendously in being able to provide the next level service we want to provide for our members. We'd like to thank your entire team for their support.
  • Mr. Geoffrey BrewsterPresident / Interim CEO
    Everyone in our office wants to express our appreciation to you and your Executive Team for coming to our headquarters in Guyana. In today’s business world it is not often that an organization’s leadership cares enough to have a personal visit with a Company’s staff prior to signing a contract. Thank you all so much!

Would you like additional information?

Here at USSI, we believe that the only way to make an intelligent decision about the types of software solutions that you deploy is to be well informed.

Please provide us with your name and email address, and we will be happy to forward you an informational package focusing on our PortalsPlus Secure Self-Service Portals Feature.

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Building on-demand reports

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Experience matters

USSI not only provides your organization with an entire turnkey software solution, but also delivers specialized services to ensure a successful deployment.

Contact us

We would love to hear from you. Find information on contacting our team members directly, or just send us a quick message or request.